Response time and delivery time are now being calculated
We've added new data to the service page for the new Monster Backlinks only in order to help buyers find sellers who are more responsive. This will hopefully encourage sellers to be more responsive as well although looking at our top sellers, most already are.
The two new values being calculated are
Response Time - how fast you respond to an order message within the last 30 days. This does not include private messages. With this in mind, responding as soon as you receive an order letting the buyer know you've received their instructions will drastically improve your response time. Many sellers never respond at all until they deliver which will cause your response time to increase.
Start responding now as soon as you get an order and as soon as possible when a buyer sends you a message in your order URLs. This will let the buyer know you received their order, that you are working on it and reduce your response time. The lower the better!
Delivery Time - the time it takes from instructions received to final delivery for all orders of a service.
Here is how the display looks (this may change):
The "Average" you see above is the calculated value. Response time is how quickly you respond. In the above, 2 days is terrible. Ouch! This seller suffers from not responding at all until delivery which is why the average delivery time and response time are the same.
Just to tease you a bit, another feature of the new Monster Backlinks is a much requested feature - Buyer Ratings. When you respond to a buyer rating, you can rate them back. You'll also be able to rate them at the end of the order URL as well. Here is what it looks like: