Hello friends, i have question & suggestion as well if you guys & staff members like.
Someone order one of my service & do not submit details(Means order is still pending) and I do not get any notification at all But why my response time is increasing till this order is not started?
I thing buyer is responsible till he/she do not submit details so sellers response time should not be increased.
There must be some notification option that remind us that one of order is still pending, please ping buyer.
We can only see pending order by clicking on "ALL" sales options.
Easy solution can be this, Pending order must be shown in active orders with red or something else background.