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How can we increase customer Retention here on seoclerks???



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How can we increase customer Retention here on seoclerks???

Hello guys! Today i woke up on a mission to generate more loyal customers here, and this idea may spark the minds of the "Powers at be" here on Monster Backlinks. Do you know when you go to some coffee shops they may have "Loyalty Punch Card" where if you buy 5 coffees you get the 6th one free? I thought to take that very same concept and apply it to my services. Sellers should have the option to switch on the "Loyalty Card" sort of like the quick delivery button below.

How can we increase customer Retention here on seoclerks???

once checked on, the seller should be able to choose how many times a buyer has to buy this service before he gets 1 free. I Personally believe that this will increase loyalty here on Monster Backlinks by more than 50%. We all have our opinions and suggestions and im looking forward to hearing from my wonderful Monster Backlinks friends and family.

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Lynne

Oh I think this would be like waaayyyy awesome-ness because I always buy the same services over and over again. I will be oh so happy to receive a free one after ordering a certain amount of times.

But of course I think that each seller should have a choice to decide whether to add this to their services or not.



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MusicMoguls

Exactly! So glad that we are on the same page, This idea could be another thing that sets us apart and will put us one step closer to becoming The BEST site to come to for freelance work. This idea is 100% original and i don't think sites like Monster Backlinks are doing this currently but i could be wrong. I really hope this is something that gets added to the sellers tools soon here on Monster Backlinks. We need to create a loyal client base and what better way to do that than giving them a reward for being loyal to us. I appreciate your comment Lynne, thanks for liking my idea.



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Lynne

It is a pleasure. I mean as a person as a buyer here how can I not like that idea, it can only benefit me LOL

Plus I also focus on affiliate marketing here so I can market Monster Backlinks and that will be a great selling point wouldn't it?

So once again another incredible benefit for me!



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procoder

I think it is a great idea, mostly for buyers, but not only because this feature will help sellers to increase their sales. Furthermore, it is a good thing if sellers will give free something to their loyal customers.



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MusicMoguls

Thanks Procoder i appreciate that i just hope this is something we can do here on Monster Backlinks sooner rather than later. I really believe that this new feature will set us apart from any other market place on the internet today.



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idealmike

That's a cool idea. I already do something similar for my clients in my services. I give discount codes for people who buy them again. So the 2nd time they want to buy them I give a 10% discount code. Then the 3rd time a 20% discount code and so on. But only up to about 30% depending on the buyer and how responsive they are and that. Example: Some buyers don't rate/complete my delivered orders straight away and just leave them sitting in limbo for 5 days even though I've done an excellent job for them. But I still have to remind them more or less every day to rate and complete the order. Those sorts of buyers I still value, but I'll be less likely to want to give a discount code to. I let my buyers know this that by being responsive and quickly rating and completing my delivered orders, I'll be more likely to give them a discount code next time. Sometimes I might just give them one anyway just to get them to rate and complete the bloody thing lol.

But if this was built into the system. Something that showed how many times it was purchased and that on their 5th purchase or something they could get one free or even a big discount code for 50% off or something that could be cool and work quite well.

You should submit this as an official suggestion in the suggestions and features cat! How can we increase customer Retention here on seoclerks???



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cdrocks

Very good idea yes after all this time I just discovered the coupon thing lol! Yes sounds like good motivation for a buyer to keep rebuying from you. However, buyers are sure strange sometimes you do everything for some and they still look around. And then some that you do very little for seem to stick around always.



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