New Feature: Request An Official Extension of Your Deadline
We are so proud to bring you a new feature that allows you to request an official extension of your deadline. So no more late deliveries!
Now rather than letting your order go past-due, you can ask for an official extension of deadline. Please look for the 'Request More Time' option on the order page, next to the 'Deliver Completed Work' option.
The deadline extension will be no greater than the original deadline. So for instance, if the deadline was 2 days, then extension will be up to 2 days, as well. You can also request a shorter deadline too, to suit your needs.
The buyer has the option to accept or reject your deadline extension and you'll only have the chance to request an extension once per order, whether or not it's accepted or rejected.
Please be aware that if you use this feature, staff can automatically close late orders that are 2 days late. So please, deliver all orders in a timely manner for maximum buyer satisfaction and use this feature only when needed.
Let us know what you think of this new feature and if it will benefit you.